The Right Care for Every Patient Every Time

For more information, call 1-800-MEDICARE or contact us at 1-866-475-9669.

Quality Insights is your state-based Medicare Quality Improvement Organization (QIO).  As a QIO, we empower people with Medicare to participate in health care decision making and take an active role in managing their own health.  Specifically, we:

  • Protect Medicare beneficiaries by reviewing quality complaints and applying what we learn to improve the way providers deliver health care.
  • Contribute to safer, more effective care for you, as a result of our quality improvement work with local health care providers.
  • Seek to learn from your experiences receiving health services so we can help providers deliver patient-centered care.
  • Work to remove the socioeconomic, educational and cultural barriers that can prevent beneficiaries from have access to health care.
We urge you to learn more about your Medicare rights and how you can be an active member of your health care team.